Auto Insurance Claim

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Automobile claims should be reported directly to SGI.

Whether it’s a phone call or a click away, SGI Auto eClaim service is available 24/7. Report your claim quickly and easily to get back on the road quickly. Uncertain if you should report your claim? Contact your nearest SGI auto claims centre or call 1.844.855.2744.

SGI eClaim Info

Reporting your auto claim has never been easier with SGI Auto’s 24/7 eClaim service. Whether on the go or at home, their mobile-friendly platform makes reporting and tracking your claim simple. Don’t hesitate to contact their team for guidance on whether or not to report your claim.


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Emergency Number

Accidents can happen anytime, and you need to know that someone is there to help.  For after-hour emergencies, call our dedicated line for immediate assistance.


Out-of-Province Help

Accidents can happen anytime, anywhere. That’s why SGI offers 24/7 support for auto claims, including out-of-province assistance. The mobile-friendly eClaim service makes it fast and easy to report a claim, or you can contact their experienced team for assistance.

For emergency assistance out of province, please call 1-306-775-6000.

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Windshield Damage Help

If you have damage to the glass while driving, such as a stone chip, you can skip eClaim. Go to your auto glass repair shop with your SGI Auto Pak information. For other insurers, please notify your broker; they will alert your insurer to receive the information from the repair shop.

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Personal Injury Claims

If you or another is injured in an accident, call the policy, then report your claim to your insurer. See here for the full claims process:

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Find an SGI claim centre near you.

Are you looking for a claims centre near to complete your vehicle inspection for your claim? Perhaps you need to report an auto claim and make an appointment with an adjuster at a claims centre near you. Click the button below and take a look at the claim centre map to see their location, phone number and hours of operation.

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Is your insurance with Sandbox Mutual Insurance (SMI) or Portage Mutual?

You still need to contact SGI Automobile Claims in case of a loss. In addition, you also need to contact your broker if you have a package policy on your vehicle but it is not with SGI Canada. Your advisor will need to alert your insurer that you have opened a claim so they can receive information from your SGI adjuster.

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