Privacy Policy
Your privacy is very important to us. Protecting the privacy and confidentiality of your personal information is fundamental to ensuring all our customers experience a safe and secure environment concerning the collection, use, and disclosure of your personal information with Harvard Western Insurance.
Any personal information you do provide is protected under the federal Personal Information Protection and Electronic Document Act (PIPEDA) or your home province’s Personal Information Protection Act (PIPA). Personal information collected is inaccessible to anyone unauthorized to use, and our systems are designed to prevent the loss, misuse, disclosure, alteration, or destruction of your personal information. Information collected will only be kept for as long as it is required; if we should require your personal information for any other reason other than originally consented to, you will be contacted directly with an explanation and the request of your consent for that purpose.
What is considered “personal information”?
Any information about an identifiable individual is considered “personal information”:
- Name, email and telephone numbers
- Address, building information or photographs/panoramas related to such
- Age, gender, family and marital status
- Employment information
- Previous insurance and claims history
- Medical and health information
- Driving history
- Banking information
- Identification numbers
- Credit information
Collecting and using your information
Prior to or at the point of collecting your personal information, we will explain the purpose for which this information is intended. The information collected will be limited to the purpose intended and that purpose only. We will not collect, use, disclose or use personal information for any other purpose without your consent.
The information collected will assist us in managing the products and services you have with us and will recommend relevant products and services we offer.
Harvard Western Insurance will use personal information and data collected for, but not limited to, the following purposes:
- Evaluate your coverage needs and recommendations specifically tailored to you
- Meet our legal and regulatory obligations
- Meet our obligations to our third party partners within the insurance industry
- Assist in providing customer service support with your questions or complaints
- To share information that may be of interest to you, i.e. products, coverage, etc
- Participation in a contest or promotion
- Responding to inquiries from our website
- Assessing risk, underwriting and actuarial purpose
Sharing of your information
We do not sell your personal information or solicit information for purposes unrelated to your insurance policy. Your information may be released to a third party in the insurance industry to meet our obligations and assess your eligibility and costs for products and services you have specifically requested. Our third-party partners also adhere to the applicable Privacy Laws, which regulate the collection, use and disclosure of your personal information as we do. Your information may also be used to satisfy valid information requests from regulators and other organizations or individuals who are legally entitled to make such requests. Website visitor information is not disclosed to anyone except our personnel who need the information, e.g. to respond to your request.
Access to your personal information
Upon request, you are entitled to access the personal information we have collected at any time. We may be unable to provide certain personal information if that information references an individual other than yourself.
Keeping us informed of any changes to your personal information helps us provide you with better service and decisions about products and services, along with their impact on you.
You may also authenticate your Harvard Western Insurance account with a Facebook or Google login. We will ask for essential authentication permission. You can remove this permission anytime by removing Harvard Western Insurance’s access to that account.
Removal of your personal information
Your personal information collected will be kept for a long time depending on the product or service and the nature of the information that is sufficient to respond to any issue that may arise later or for legal or regulatory purposes. When the information collected is no longer needed for what it was intended for, it will either be destroyed, deleted, or converted to render it anonymous.
Security
The Internet is not entirely secure, and the confidentiality of certain information cannot be guaranteed. This website has security measures to protect the loss, misuse and alteration of the information under our control. Any unencrypted e-mail communication oveemailInternet is, as with communications via any other medium such as cellular phones, unsecured or confidential and is subject to possible interception, loss and alteration. We do not encourage anyone to send us information, including personal information, using unencrypted e-mail. You acknowledge emailree that we, our agents, administrators, employees and affiliates shall not be responsible for any damages you or anyone else may suffer due to the transmission of confidential or sensitive information over the Internet and that all such communication will be at your own risk.
Use of Cookies
The engine that runs the Harvard Western Insurance system uses cookies to allow and facilitate your user session with us. During the quotation or purchase process, cookies store session information to ensure the data is passed on in proper sequence from step to step. The cookie itself is stored on your computer and contains no personal information. Harvard Western Insurance also uses third-party analytics code to help us better evaluate the effectiveness of our advertising and determine the behaviour of visitors to our website to provide you with the most ongoing enhanced customer experience.
Unsubscribe Option
We are committed to making all contact straightforward and relevant. From time to time, we will let clients know about new or enhanced products and services. In addition, we will communicate promotions that may interest you. These include but are not limited to, promotion codes, new product launches, insurance news, and discount options. Should you not wish to receive written or electronic communications that relate to promotions or enhanced products and services offered by Harvard Western Insurance, you can remove your email address from our email, which sends promotional and enhanced products and services emails, by clicking the emails scribe” or “manage your communication with us” link at the bottom of those emails.
Links to Other Semailsinks from or to websites outside this website are only for your convenience. The owners of these outside sites manage their content, for which Harvard Western Insurance is not responsible. You access these third-party sites at your own risk. Harvard Western Insurance is not responsible for damages or prejudice resulting from the use or the content of the website or other sites connected to the website by hyperlink.
Concerns or Questions
If you have any questions or concerns about your privacy, please contact our Privacy Officer.
ATTN: Privacy Officer
Email: myaccount@harvardwestern.com
Harvard Western Insurance
3615 Quance Street East, Regina, SK. S4V3A4
