3 Tips for When You Have a Claim

Experiencing a loss can be frustrating and often overwhelming, especially if you’re unsure how to react. It’s our job to guide clients through their claims experience and help them take the steps necessary after a loss occurs. Below you will find the first 3 things you should do if you experience a loss.

1. Don’t Panic

Regardless of what type of loss you are experiencing, the first and most important thing to do is ensure that everyone is safe. Stuff is just stuff, but you and your loved ones are irreplaceable.

2. Assess Your Situation

Take the time to fully assess your surroundings and take action to ensure that further damage doesn’t occur. As an insurance policyholder, you must try to avoid any additional damage. For example, if a pipe bursts in your kitchen, shut off your water as quickly as possible so as not to cause more harm than has already occurred. Record what is damaged; take photos if you can. Do not throw away any damaged property before your adjuster contacts you.

3. Make a Claim

Once you’ve taken the immediate steps after experiencing a claim, you will want to contact someone to submit a claim. If it isn’t a vehicle, trailer, or any palatable vehicle you’ll want to contact SGI either by phone or online.

However, for any other type of property claim, you’ll want to contact your insurance broker to discuss making a claim. Not sure what type of claim it is? That’s okay! Give your broker a call and they can outline and help you get where you need to be. There can be quite a few things to consider before pursuing a claim, and your broker will be able to guide you through the decision-making process. They will walk you through what to expect after filing a claim and how the claim may affect you and your insurance policy.

Making an insurance claim can be frustrating and overwhelming, but remember to take a deep breath and give us a call; We will be there with you every step of the way.

In the case of an after-hours claim emergency, please call 306.791.3757

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